This website has been developed with the aim to be available to the widest possible audience, including those using assistive technology or accessibility features.
Queensland Rail's website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, opens in new window.
We are committed to and will continue to improve the accessibility and overall user experience of our website. If you have any questions or comments about the content on this site, or if there is information you require that you cannot access visit our contact us page.
Recommended browsers
We recommend using Microsoft Edge, opens in new window, Chrome, opens in new window,
Firefox, opens in new window, or Safari, opens in new window to access the site.
If you are using an older browser, some features of the site may have reduced functionality.
Screen customisation
You may want to customise your experience by changing the computer setup. This could be changing the font size, the contrast between colours, or using additional assistive technologies such as screen readers.
Videos
The website uses a video player called Able Player. Able Player supports text-based audio descriptions using the speech output capabilities of modern web browsers. It automatically pauses the video as needed to make room for the audio description.
Accessibility user controls are available at the bottom right corner of the video player, you can turn on the caption with the "CC" button, and the "D)))" turns the audio descriptions on and off. The button to the right that looks like a document (
) turns the text transcript on and off.
Other user preferences such as changing caption font or size, switching to full-screen view, showing transcript, keyboard preference, and adjusting volume are also available.
Documents
We have made files available to download in a variety of formats. The most common are: Adobe Acrobat (.pdf), Microsoft Word (.doc and .docx), and Microsoft Excel (.xls and .xlsx).
If you are unable to open these types of documents, please download and install the latest versions of the free viewer software and online apps:
We are working towards improving the quality of our PDF files on the website to ensure accessibility features are added to each file including:
- correct reading order
- alternate text for embedded images
- correct title
- tagging
- bookmarks.
If you come across any document that is not accessible, please contact us so we can provide you with an alternative version.
Known issues
- Google Maps is used on the
Station Information pages and may not work with screen reader software or may not be navigable using a keyboard. We are looking for a long-term solution to display accessible maps on our website.
-
The History podcasts episode list cannot be navigated via the keyboard. We are working with a third-party vendor to provide a permanent solution.
- Videos may not play in full-screen mode for iPhone users. We are working with a third-party vendor to provide a permanent solution.
Contact us
If you need information in a different format or have any feedback on the accessibility of our website please: