If you need accessibility support Queensland Rail offer a text message service (also called a short message service, or SMS).
It is available 24/7.
You can request:
- next train details
- book assisted boarding
- get updates on a disruption
- or general information about travelling with us.
It is easy to use, send a text message to
0428 774 636 (text only) with the details of:
- the time you are travelling
- your start and end stations
- the help you need.
One of our team will respond via text message to assist you.
Normal text/SMS rates apply.
