Station upgrades

Station upgrades graphic mentioning delivering enhanced levels of safety, security, and comfort for all customers.

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​​​​​​​​​​​Queensland Rail has been proudly connecting communities for nearly 160 years and we are committed to constantly improving our network to make it more accessible, convenient and safe.​

More than $1.5 billion dollars is being invested in station infrastructure across the Queensland Rail network from improvements, to partial and full upgrades and even new stations.​ These projects aim to deliver enhanced levels of safety, accessibility, security, and comfort for customers.​

This includes Nerang and Wacol, Fairfield to Dutton Park, Nambour, Auchenflower and more recently Morningside, Lindum, Banyo, Bundamba, Burpengary and Buranda stations.

These works include life changing accessibility upgrades like lifts to replace stairs, new overpasses, platform raising and resurfacing, car parks, public toilets, augmented hearing loops and ramps.

Other rail network improvements include upgraded lighting, enhanced CCTV coverage, bike lockers, new customer screens, and the construction of Queensland Police Service Railway Squad outposts and hubs.​​

Station upgrades video


Regional station upgrades

Queensland Rail is proud to connect communities throughout the state. The long-distance services provide connections to family, friends, holidays, and medical care and they also deliver unique tourism experiences in some of Queensland's most picturesque locations. To continue to deliver these critical connections for customers, Queensland Rail is upgrading some of the regional railway stations to improve customer experience, safety and accessibility for customers travelling on the network. Queensland Rail has released exciting new concept designs showing what the multi-million-dollar upgrades to Maryborough West, Bundaberg and Rockhampton railway stations could look like, with the local community invited to provide feedback. For more information please see the Regional Station Upgrades page​ or email stationsupgrade@qr.com.au​.

South East Queensland station accessibility upgrades

Through Queensland Rail's ongoing Station Accessibility Upgrade Program​, we are focused on upgrading our stations and facilities to provide a service that is accessible to everyone. Accessibility upgrades are designed to ensure all access paths to stations are accessible. This is achieved through the installation of lift-accessible footbridges, platform raising and upgrading accessible parking and essential station and customer facilities.

Cross River Rail

Cross River Rail​,, opens in new window is a transformational project, set to revolutionise the South East Queensland rail network. Cross River Rail is building four new underground stations at Boggo Road, Albert Street, Woolloongabba and Roma Street, a new year-round Exhibition station and three new Gold Coast stations at Hope Island, Pimpama and Merrimac.​

Queensland Police Service (QPS) Railway Squad Outposts and Hubs 

The QPS Railway Squad collaborates with Queensland Rail's security team​ to conduct annual joint operations across the SEQ and regional networks, aiming to enhance customer safety. The squad operates in teams stationed at purpose-built outposts located at key railway stations. These QPS outposts serve as start and finish locations for the QPS squad's activities. 

Additionally, Police Hubs are available for both QPS and QPS Railway Squad during shifts, while day offices are designated spaces for the Railway Squad's use when necessary. 

In the past eight years, outposts were established at Northgate and Beenleigh stations, Police Hubs at Kippa Ring and Helensvale stations, and QPS Day offices at Fortitude Valley and Central stations.

These improvements will significantly improve customer facilities and experience at each of the stations in the lead up to and beyond 2032. The station improvements have already, and will continue to, make a big difference to our customers, and all Queenslanders.  

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Over the past eight years, more than $1.5 billion has been invested in station upgrades. These projects aim to deliver enhanced levels of safety, accessibility, security, and comfort for all of our customers.